Cellular disconnecting a few seconds after startup

When I start my Ringo, it connects to my cellular network (Ting) just fine, but then about 30 seconds later shows no connection, with an X next to the bars. Putting the phone in airplane mode allows it to reconnect and shows connection bars, and I was able to place calls and attempt to send one text message, and while the message sent, the phone stuck on the “Sending message…” screen until I sent a message to the phone. After that, the phone was not able to text or call. I so far I have tried restarting the phone, unplugging the battery, resticking the cellular antenna, and reseating the network module, none of which have worked. Also at random times when attempting to call myself, there is a sound like someone pressing a dial key but I am not pressing anything, and neither is my other phone.

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Hey there,

can you please contact us at contact@circuitmess.com and we’ll assist you?

Best,
Monika