Help! We just built our chatters. 1 works perfectly. The other boots up fine but after about 3 seconds the display flips upside down. How can i fix this issue? Its unusable this way 
Hello @Coryg,
Thanks for reaching out to us.
Could you please send us a short video or a few pictures showing what happens with the display?
In the meantime, please try doing a firmware restore at code.circuitmess.com and see if that fixes the issue.
Kind regards,
Filip
Hello there. Heres a couple pics of powerup and when it flips the display. Ive tried a firmware reset on the website but it is still the same.
I cant seem to get a video to send on here. I have a video though.
Hi @Coryg,
Could you try sending the video to us via mail to contact@circuitmess.com?
Also thank you for the pictures and we’ll definitely investigate them further.
Kind regards,
Filip
Hi, @Coryg,
In addition to the video, could you please also unscrew the device and send us a photo of both Chatters (the working one and the faulty one)? We’d like a picture similar to the one in the attachment, where the ribbon cable from the screen is clearly visible.
You can send all of that to us via mail to contact@circuitmess.com.
Thanks in advance.
Kind regards,
Filip
Hi once again @Coryg,
It might help to carefully disconnect and then reconnect the ribbon cable to the connector to see if that resolves the screen issue.
If that doesn’t help, please reach us via mail (contact@circuitmess.com) with your order number and we’ll send you a replacement device.
Kind regards,
Filip