Connecting Ringo to Arduino IDE

I’m following the Arduino IDE guide here: https://www.circuitmess.com/resources/guides/en/installing-ringo-for-arduino/creating-with-ringo-and-arduino

I’m on step 8: connecting the Ringo phone to the computer. When I set the board to “Arduino Uno”, the bottom right says “Arduino Uno on /dev/cu/SOC”. When I change the board to Ringo (after installing the add-in), I see “Ringo by CircuitMess, Minimal SPIFFS (Large APPS with OTA), 80MHz, 921600, None on /dev/cu.SOC”. I can’t change the settings under Upload Speed or Flash Frequency. What do I need to do to get the IDE to find the phone?

Update: When I pull up the System Report, the phone isn’t listed under the USB section. So it looks like it’s not being recognized at all. I have tried multiple physical ports. I’m using a USB-A to USB-C connector that works for my web cam. But the phone lights up and charges when it’s plugged into the USB.

I’m using MacOS Catalina 10.15.7

Hi, thank you for supporting our work.

I advise you to follow this tutorial:
https://circuitmess.com/resources/guides/en/circuitblocks

if circuitblocks doesn’t recognize your Ringo, go to CircuitBlocks’ home screen and press the send error report button at the bottom of the screen.
Remember the error report ID number.

Contact us via [email protected], tell us what the problem is very briefly and include the error ID number.

Thank you very much. We’ll help!