Help spencer not working

Just assembled spencer. Plugged into Mac. lights come on - welcome message comes. uploaded blocks, hardware not registering at all.
Unable to connect ir configure spencer. Tried on Windows 10 (64 bit) and mac os on two different machines.
Help!
Magnus

Hello there @Magnus,

thank you for posting on our forum.

Could you please try and restore the firmware, on all of your computers, open and then close the settings and then send us an error report at contact@circuitmess.com?


Dora from CM

Same here tried on both already sent numerous … Error ID No reply … from Monika …

1 Like

Hey @leo_imbault,

Thank you for your comment.

We are working on resolving this issue, as mentioned in the mail correspondence. However, it is a bigger problem, and our software team will need some more time to fix it.

Thank you for your patience and understanding,
Monika

We are having the same problems here looks like this thread is pretty bold obviously as I write this it is the end of 2023. Guys if there are any more recent instructions on how to connect to a Macintosh computer please stop hiding it.

Hey James, thanks for supporting circuitmess.

This issue has been resolved some time ago.

Please write to us via contact@circuitmess.com and we will help out, don’t worry