Instrument set Soldering Iron tip is a garbage

After soldering one Spencer and start to solder the Mobile Phone (first order with game console still in delivery after the Black Friday week…), solder tip just desintegrate itself. Please, and I say it again - please - make the tools kit a bit expensive - but do not sell garbage, again - especially for kids and people which starting in electronics. This brings a lot of frustration. At least tips can be manufactured in EU from real copper, and not just take every possible garbage from China.

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Hi @Grubi,

Thank you for your feedback; we’ll use it to improve our products in the future.

Also, sorry to hear that you’re having problems with the soldering iron.

Please can you send the photos of the tip of that soldering iron to [email protected], and we’ll help immediately?

Thank you in advance,
Monika

Here is some pictures. It can be some overheating (if I put regulator to max), but such tip desintegration should not happen for 15-30min soldering, even on the highest setting. Another thing is show USB iron on the guide, and ship 220V, too.Processing: 16423384572264273860542139943844.jpg…

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Hi @Grubi,

Thank you for your reply.

Unfortunately, we cannot open the file you sent us. Can you try sending it to [email protected]?

Thank you in advance,
Monika