Low signal strength in Scotland/UK

Hello, just built my ringo phone and everything worked out of the box. Very smooth process.

However, I am getting a very spotty connection. The signal strength is between 0 and 5 in an area where a regular phone would have 3 bars. As far as I can tell the hardware is working fine. Is it possible that the antenna is damaged? It came with a sharp bend.

Also, if there is no hardware issue and thus I live in a poor coverage area, can I add a larger antenna to improve the connection?

Thanks for the support!

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Hi @Helios113,

Thank you for reaching out.

Can you contact us at contact@circuitmess.com, and we’ll help out immediately?

Sincerely,
Monika from CircuitMess

Email sent.

In the meantime can you advise what I can do to improve the connectivity if no hardware fault is found?

Regards

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Hi @Helios113,

we replied to your message.

Please proceed with the procedure from the email so we can get to the bottom of the problem.

Thank you in advance! :slight_smile:

Monika