Not able to connect to Spencer via Windows nor Linux

Hi, i am having issues connecting to Spencer. i have tried all the suggested ways from Chrome to installing the agent and on different PC’s without any luck.

Could someone assist please.

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Hey @Zap.

sorry to hear this.

Please send us a few photos of Spencer (back and front, without the casings) to and we’ll get back to you as soon as possible.

Thank you,