Update firmware BIT

I have recently bought myself a circuitmess bit and Harald. When I plugged in the cable, the bit said to update my firmware and go to the website. When I go nothing happens. I tried 4 different cables. It looks like the usbc connector isn’t working and not detecting a coonnection. I also tried different browsers.
Help please.

Marko

Hi Marko,

Thank you for your message. Could you please also provide your order number? Once we have it, we can follow up with you directly via email to troubleshoot the issue and make sure your Bit and Harald are working correctly.

Looking forward to your reply!

Best regards,
Ana | CircuitMess

Hi, we bought it in Celje, Slovenia in the store Muller.

lp, Marko Šavc