I replied to the email I received…
The commands that work/don’t are random. Same one that works one time won’t the next. As I mentioned it seems like a time out issue with your server response.
The is my personal, home network, located in the USA. I can safely assume it’s not being blocked or else it would not work at all. What IP is SPENCER trying to access?
Why do you need to know my router hardware information?
Additionally I submitted another ticket. Spencer cannot run compiled code and failed when trying to update firmware. Tried on three different machines in Win 10 and Ubuntu 18.04
I am begining to think this is a lost cause… I didn’t realize I was purchasing that had to be connected to the internet in order to work. Internal network? sure. Have to call home to whatever country your servers are hosted in to answer “Tell me your name”. Not super thrilled about. Especially given the so for, spotty outcome.
I don’t think this is the right product for me and my family. How do i process a return?