My son started building his chatter kit but when we searched for the instructions the picture looked different from the model we had, anyway we found the proper instructions and built them but when we powered them on absolutely nothing happened. My son is super disappointed because this was the kit he was most excited for, Not sure how to proceed.
Apologies for low image quality
I am so sorry to hear about the experience your son had with his Chatter kit. We know how much excitement goes into these projects, and it’s truly disappointing when that first “power on” moment doesn’t go as planned. Please tell him we’re on the case!
To help our technical team figure out exactly what’s happening (and why the instructions looked different initially), could you please send the following to contact@circuitmess.com :
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Detailed photos of the device from all angles (especially the circuit board and battery connections).
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A short video showing what happens (or doesn’t happen) when you try to turn it on.
Our tech team will review these files immediately to identify the issue, whether it’s a troubleshooting step we can guide you through or a faulty component that we need to replace. We are committed to making sure your son gets his “mission control” up and running as soon as possible. We look forward to your email!
Thanks, I’ve sent the email