Can not connect to Device under Linux (ByteBoi)

Hi

i was trying to setup the Byteboi for testing under Linux Fedora 39, and it is the only operating system i have at home.
i was reading on the community and you mentioned to other users that they can use google chrom without the agent, however i used chrom and edge but unfortunately both of them give the same error. can not connect to device.

i tried

  1. reconnect device to another usb port.
  2. try another cable

both ended with the same error howver both edge and chrom recognize the usb device once it is connectet.

please advise

Screenshot from 2024-05-24 20-10-17

Regards,
Jw

Thank you @jwelayeb!

Our software team will take a look and get back to you shortly.