Chatter buttons stopped working

Hello everyone,
I finally receive my Chatter after a long wait and was able to put the both items together.
However, I have a problem with the second device’s two buttons. They stopped working after a very short while. How would you debug the buttons?

Thank you very much!

PS: Wish you a happy new year!

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Hey @burakg,

thank you for reaching out.

Please send us a few photos of the device (back and front, without the casing) at, and we’ll be happy to help.


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Hello Monika, thank you for the fast reply. Just sent you the pictures of the device with somewhat detailed description of my issue.

Thank you for the help!