Chatter restore firmware not working

Hey,

I got Chatters with my STEM Box subscription, built them, and used them just fine. I gave one to my brother and kept one for myself. I wanted to code on it, so I installed MicroPython, but when I restored firmware afterwards, it wouldn’t turn on. I tried:

  • Replacing the Battery
  • Coding on it (worked)
  • Restoring Firmware multiple times

None of these worked! I contacted support and they got back to me with “Please Restore Firmware again” and when I tried that and sent another message, I didn’t get a response even though it’s been 4 months.

Please help me!