Hi. I finish soldering all the parts from my Jay-D and when connecting to power it shows up a white screen instead of showing the image with the tutorial as explain in the build guide.
Do you knot what could be the issue? I already check all the soldering points and looks good to my standars. What should I do next?
Seems like the staff are on winter break so imma try to help
Could you check that your solder joints arent shorting anything and that they are connecting the screen to the board?
If it isnt that try to connect it to circuitblocks and reflash(restore) the firmware because it might have corrupted on its way to you
I hope I helped,
C6lr
Hi,
Thank you for reaching out, and we’re very sorry for the delayed response — during the holiday period, our support capacity was reduced, which caused some delays. We truly apologize for any frustration this may have caused.
To help us troubleshoot the issue with your Jay-D, could you please send photos of all the soldering points? This will allow us to check if everything is connected correctly. Also, please provide either your order number or the email you used to place the order — this way, we can follow up with you directly by email, which might be easier for resolving the issue.
Once we have this information, we’ll be able to guide you on the next steps and get your Jay-D working properly.
Thank you for your patience!
Best regards,
Ana | CircuitMess
