Not cutten part

[Petar]

Hi!
So i got the Robby Wacky robot and the glass has not been cut.
The circled part has not been cut.
Here is the image:

Please help, thanks!
And

[Monika_Tomljanovic]

Hey Ana,

Please send us your shipping information at contact@circuitmess.com and we’ll send you another casing.

Thank you,
Monika