Soldering iron cut out

Hi guys,

I received the Nibble I ordered - very quick delivery, thank you.

I managed to do most of the soldering with my son, but the iron stopped working after a while. The blue light was still on, but no heat was being generated. I saw the instructions about the metal ring not being unscrewed and so have checked this and it has not come loose.

Is there anything else it could be, or is it likely faulty?

Thanks

Dear @WoozAndJoe please reach out to us at [email protected] and we’ll be glad to help you out there!

Cheers,
Dora from CM

If it’s any consolation, my iron was the same. But great service from CM and a new one is on it’s way! :slight_smile:

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I agree, CM has been in touch really quickly and are sending a new one. Really impressed!

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thank you so much @neilthenurse and @WoozAndJoe! we try our best. :slight_smile:

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