Unable to complete "Spencer Settings"

Hi- I have connected my computer to Spencer and it tells me “Tell Spencer to enter configuration mode”. How do I do that? Pressing the button on Spencera and saying “Enter configuration mode” does nothing. Everything else on Spencer seems to be operational up to this point, so is it possible that the soldering joints for the button are not secure? Thanks.

Hey @robert.clancy,

thank you for reaching out.

If you are unable to enter configuration mode, please send a few photos of all soldering joints to contact@circuitmess.com and we will assist you as soon as possible.

Best,
Monika