Up button not working

Hi, we assembled the device today and the “up” button is not working. We removed it and installed the spare. We couldnt remove one of the feet of the old button so we bent the new foot and soldered to the old. Still not working. We have continuity between the button terminals.

What should I do please?

Best regards

Hey

Thank you for supporting our work and I am sorry for the problems that you’re having.

Please, send us a few photos of your device’s front and back side without the casing attached via [email protected]

Thank you